Service
Med Spa Reputation Management Services
We help medical spas build a steady flow of treatment-specific reviews and respond to them in compliant, HIPAA-safe language — one of the signals that carries the most weight for local search and AI recommendations.
Who this is for
Med spas with an inconsistent or stalled review flow, generic reviews that don't mention specific treatments, or no process for responding to reviews without risking a compliance issue.
Problems it solves
- Reviews that arrive in bursts instead of a steady flow.
- Generic five-star reviews (“great experience!”) that don't mention any specific treatment.
- No consistent process for asking satisfied patients to leave a review.
- Review responses that risk confirming a patient's identity or treatment.
What’s included
Deliverables
- 01A review-generation approach that encourages treatment-specific language
- 02Compliant response templates and, depending on your plan, response management
- 03Guidance on what's safe to say (and not say) when responding publicly
Process
- 01
Review your current review volume, velocity, and language.
- 02
Put a compliant ask-for-a-review process in place.
- 03
Monitor incoming reviews and respond in HIPAA-safe language.
- 04
Track how review volume and specificity trend over time.
Reporting
Reporting cadence is set by your plan — see /pricing. If reviews are your main gap, our standalone Google Review Automation plan ($299/mo) covers this specifically at /med-spa-google-reviews.
Limitations
We can't guarantee review volume, ratings, or that a specific patient will leave a review — and we never offer, request, or manage compensation for reviews.
Questions
Frequently asked questions
Can you respond to reviews on our behalf?
Yes, in language that never confirms an individual's treatment or visit — see our marketing compliance disclaimer.
Do you handle negative reviews?
We provide compliant response guidance; how to resolve a specific patient complaint is a clinical/operational decision that stays with your team.
How is this different from the standalone Google Review Automation plan?
This service covers the broader reputation-management discipline as part of a marketing retainer. The standalone $299/mo plan at /med-spa-google-reviews is a narrower, focused offer if review generation and response is your only real gap.
Do you monitor review sites besides Google?
Scope varies by plan — Google gets the primary focus since it carries the most weight for local search and AI visibility, but ask us about other platforms relevant to your market.
Next step